Whether you're an operations head or in support functions like HR or Finance, your internal customer remains the same – ‘The Employee’. Every company spends a considerable amount of time & money in hiring quality talent and training them to perform optimally. The employees thus are able to generate profitability for the business. While we focus on external customer satisfaction, it is imperative that we also spend a thought on the internal customer a.k.a. 'the employee'. This is in alignment with what J.W. Marriott has to say about employee satisfaction - "Take care of your employees, they will take care of your customers and your business will take care of itself.”
So, you have a brick and mortar furniture store and want to go online with your own website? Are you clear on how to start or find the best possible way to go about it? Don’t worry you’re at the right place! Iksula is here to help you. Iksula has colossal experience in creating, designing and building product content for furniture websites having worked for Internet Retailers like Wayfair, Cymax and Bed Bath and Beyond in this domain. The market for online furniture purchase is huge so you better start with it now or else you’ll be late! So don’t lose your dollars while thinking where to start from! We have a great start for you. The first and foremost part while designing a homepage is to welcome your customers through a vibrant, uncluttered home. For customers, your homepage acts as a great snapshot of your products. So, you have to make it more attractive to get attention. Isn’t furniture a long-lasting investment? Make sure your website has uniqueness and does not look like any other website. The website is an identification mark of your brand, giving customers all the information they require at one place.
Cost plays a major role in the success and failure of any company. However, cost is not the only contributing factor that helps in the growth of an organisation. Today, there is lot of competition in the market and companies are striving to make their niche to stay on the forefront of this competition. For this, many companies have entered outsourcing markets with multiple vendors. This enables organisations to set-up seamless delivery processes and a higher ROI. Companies follow a full spectrum of evaluations to identify gaps in their business process. Improper understanding of these shortcomings may influence business decisions which in turn might negatively affect the company’s performance