What SAP CX can do to transform your business

Posted by Rikin Shah on Oct 22, 2018 2:49:06 PM

Why Customer Experience?   

Customer Experience (CX) is at the center of each company’s agenda while deciding on their future business models, products and services, or marketing and promotions. With customers at the center of decision making, businesses are focussing on cultivating customer trust. The cultivation aligns a business with the needs of the customers and sets it on a true-growth path.                                               

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Tags: eCommerce, eCommerce Trends & Insights, SAP CX, hybris, SAP Customer Experience

Infographic: Evolution of E-Commerce Over the Years

Posted by Himanshu Singh on Sep 27, 2018 10:38:40 AM
Within years of its creation, the internet completely transformed the consumer buying journey and continues to do so rapidly. But it is not random - there are trends. Studying this journey can help us predict and prepare for future disruptions. 
 
This infographic shows us how eCommerce and offline retail has evolved since the beginning of the internet.
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Tags: eCommerce, eCommerce Trends & Insights, Merchandising Operations, Product Conversion Rate Optimization

Infographic: Journey of Content

Posted by Himanshu Singh on Aug 16, 2018 5:53:39 PM

Content creation is usually not a standalone event, using a fixed set of inputs. It is a journey, where new data generated at different stages are incorporated in creating different content pieces. Through this infographic, we map the journey of content creation through the various stages of a product. We also observe the different types of data generated by retailers and users, which serve as inputs and insights.

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Tags: eCommerce, eCommerce Trends & Insights, Merchandising Operations, Product Conversion Rate Optimization

Why Adobe Acquired Magento

Posted by DJ Basumatari on Aug 8, 2018 12:25:44 PM

Reason's in the Past

Let’s travel some five years back when online shoppers started to become more demanding. They weren’t satisfied with the convenience alone - they wanted "experience". To serve them, the e-retailers introduced Omni channel using tools like Microsoft Dynamics 365 and IBM WebSphere.

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Tags: eCommerce, eCommerce Trends & Insights, Magento

Evolution of eCommerce Data into Consumer Content

Posted by Himanshu Singh on Jul 31, 2018 5:41:42 PM

The terms data, information, and content are often used interchangeably, without understanding their respective meanings. Through this infographic, we try to explain the relationship between these data and content in an eCommerce context.

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Tags: eCommerce, eCommerce Trends & Insights, Merchandising Operations, Product Conversion Rate Optimization

The Ultimate Drupal Site Audit Checklist

Posted by Avinash Gianani on Jul 25, 2018 6:01:15 PM

Your website needs to grow, securely. Therefore, even if it’s built on the born-secured Drupal stack, you have to keep one eye on its performance and the other on its stability. It implies you have to run a regular check on the three aspects - security, performance, and stability - to ensure your site is maintained properly. In brief you have to run a site audit regularly, without waiting for the signs of delay.

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Tags: Drupal, eCommerce

12 Ways to Keep Your Drupal Site Optimized

Posted by Pratik Mehta on Jul 19, 2018 10:56:03 AM

Drupal is a leading CMS that is being used to design various government, public and private websites. When it comes to business, many organizations prefer Drupal for its high scalability, security and performance. However, to maintain the standard of your Drupal site and offer your visitors a satisfying experience you have to optimize the performance of your site. Here is a list of to-dos to get you going:

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Tags: Drupal, eCommerce

How to Make Your Magento Store GDPR Compliant

Posted by Abhishek Jain on Jul 9, 2018 12:15:21 PM

Conceived in 2012 and adopted in 2016, the General Data Protection Regulation (GDPR) is all about the protection of EU consumers’ data. Although most of the online sellers and retailers have updated their site to comply with the eight rights, the few who are still knee deep in pending development and documentation, are pushing the boundaries to get their acts together as the deadline to conform, 25 May 2018, has passed already.

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Tags: eCommerce, Magento

All You Need To Know About Drupal Site Maintenance

Posted by Mehul Shah on Jul 9, 2018 12:14:24 PM

You want your apartment spic and span. After all you live there. Follow the same for your website. That’s where your business resides. In this article, we have gathered the best practices for maintaining your Drupal site so that it shines like a new penny, even after decades of operation. 

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Tags: Drupal, eCommerce

9 Ways to Make Your Drupal Site GDPR Compliant

Posted by Abhishek Jain on Jul 9, 2018 12:13:26 PM

Conceived in 2012 and adopted in 2016, the General Data Protection Regulation (GDPR) is all about the protection of EU consumers’ data. Although most of the online sellers and retailers have updated their site to comply with the eight rights, the few who are still knee deep in pending development and documentation, are pushing the boundaries to get their acts together as the deadline to conform, 25 May 2018, has passed already.

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Tags: Drupal, eCommerce

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