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Himanshu Singh


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Microservices in eCommerce - Why eCommerce sites need to shift to this architecture ASAP

Apr 22, 2019 2:35:34 PM / by Himanshu Singh posted in Technology

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Executive Summary

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How Technology can help create a seamless Customer Experience for Amusement and Theme Park Visitors

Dec 28, 2018 1:46:06 PM / by Himanshu Singh posted in "theme park technology", "amusement park technology"

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Amusement and theme parks are getting prepped for tomorrow. The consumer experience now isn't limited to the park - it starts from online searches and continues well after a visitor leaves the park. This makes the industry more competitive and pushes it to better leverage technology.

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Infographic: Evolution of E-Commerce Over the Years

Sep 27, 2018 10:38:40 AM / by Himanshu Singh posted in eCommerce, eCommerce Trends & Insights, Merchandising Operations, Product Conversion Rate Optimization

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Within years of its creation, the internet completely transformed the consumer buying journey and continues to do so rapidly. But it is not random - there are trends. Studying this journey can help us predict and prepare for future disruptions. 
 
This infographic shows us how eCommerce and offline retail has evolved since the beginning of the internet.
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Infographic: Journey of Content

Aug 16, 2018 5:53:39 PM / by Himanshu Singh posted in eCommerce, eCommerce Trends & Insights, Merchandising Operations, Product Conversion Rate Optimization

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Content creation is usually not a standalone event, using a fixed set of inputs. It is a journey, where new data generated at different stages are incorporated in creating different content pieces. Through this infographic, we map the journey of content creation through the various stages of a product. We also observe the different types of data generated by retailers and users, which serve as inputs and insights.

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Evolution of eCommerce Data into Consumer Content

Jul 31, 2018 5:41:42 PM / by Himanshu Singh posted in eCommerce, eCommerce Trends & Insights, Merchandising Operations, Product Conversion Rate Optimization

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The terms data, information, and content are often used interchangeably, without understanding their respective meanings. Through this infographic, we try to explain the relationship between these data and content in an eCommerce context.

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5 Features a Quality Check System for Product Catalogs Need to Have

Jun 8, 2018 11:57:27 AM / by Himanshu Singh posted in eCommerce, Merchandising Operations, Product Conversion Rate Optimization

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Today’s customers browsing e-commerce marketplaces demand consistent product information with the correct specifications. Incorrect information has far-reaching consequences, which we have highlighted in an earlier blog which you can read here. As a result, if you are conducting business online, you can no longer take a chance without a proper product catalog management system.

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Avoid the butterfly effect: 6 ways you can eliminate product information errors at source

May 28, 2018 3:42:26 PM / by Himanshu Singh posted in eCommerce, eCommerce Trends & Insights, Product Conversion Rate Optimization

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E-Commerce is a chaotic space. More than hundred thousand websites, billions of products pages, and trillions of visits make it a huge, dynamic, and complex system. With components as whimsical as human visitors, large as neo-tech driven network architecture, and minute as product information, the system is as deterministic as unpredictable. You can assess the end result but can’t predict how the components coordinate with each other.

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Innovations in the eCommerce Consumer Journey (Part 1) – The gritty origin story

Nov 2, 2017 4:04:50 PM / by Himanshu Singh posted in eCommerce, eCommerce Trends & Insights, ecommerce consumer

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Writer’s Note: The following is the first in a trilogy on the past, present, and future of eCommerce consumer journeys.

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